Where your data is held, and who can reach it
In writing, because the question deserves a written answer.
Wherever you chose. Every workspace has carried a region since the day it was created, and that is what decides where the data actually lives — not a sentence on a marketing page. The regions available today are in Saudi Arabia and the UAE, with a no-commitment option for anyone outside them.
Who can reach it
- You and your team, according to the roles you set.
- Our engineers, when you ask for support. Every such session is logged with who, when, and for how long.
When you leave
You can export your conversations and contacts before cancelling. Data is deleted after a stated period rather than kept indefinitely.
PDPL
Saudi Arabia's Personal Data Protection Law is in force, and compliance is your responsibility as the data controller. Choosing a provider that stores data outside the Kingdom makes that your problem, not theirs.
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