Sub-processors

Draft. This is a placeholder to be replaced by reviewed legal text before launch. It is not a binding statement.

We rely on the following parties to provide the service. Each sees only what its purpose needs.

Party	Purpose	What it sees	Location
Hosting provider (named per region)	Servers, databases, storage	All workspace data, encrypted at rest	Inside the chosen region's country
Meta Platforms	WhatsApp Business (the official Cloud API)	Messages sent and received over WhatsApp	Per Meta's policy
The payment gateway you choose (e.g. MyFatoorah, Tap, Paylink)	Collecting invoices	Billing and payment details only, never conversations	Per gateway
Google (Gemini), through our managed keys	Hadir AI: replies, suggestions, voice-note transcription	Conversation content sent to the model, only when enabled	Per Google's policy; not used for training
Email provider	Verification, invoices, alerts	Email addresses and message content	Per provider

If you connect your own model keys or your Salla or Zid store, that is your choice and subject to those parties' terms.

This list was last updated at launch. Workspace owners are notified thirty days before any addition.

Retention periods and the breach procedure are on the data retention page.