Customer support platform in the UAE — WhatsApp, website chat and data inside the country

Data inside the UAE

Federal Decree-Law No. 45 of 2021 on personal data protection, alongside the separate DIFC and ADGM regimes. UAE workspaces are created in a region inside the country and are not moved.

Two languages, one team

Support teams in the UAE serve customers in Arabic and English at once. Each agent works in their own language, and the help centre and chat appear in the customer's.

Official WhatsApp

Meta's official Cloud API only, with approved templates and number quality. No unofficial bridges that put the number at risk of a ban.

Billing

Prices are shown in dirhams for guidance, and a tax invoice is issued after every payment.

Who it is for

Online stores, real estate, clinics, and service companies whose customers arrive on WhatsApp and who need an organised team rather than one phone.